We pride ourselves in excellent customer service and our top priority is your satisfaction. We stand behind our products with confidence and want you, as our customer, to feel confident about your purchases as well. All standard ELVTD products come with a 30-day money back guarantee for all new, unopened products. The 30-day guarantee is based on the delivery date provided by the shipper.
You may request a refund on the purchase price within 30 days. Once the returned product has been received by ELVTD a refund will be issued. Please allow 1-2 weeks after receipt for credit to be processed and appear on your account statement. We will not provide a refund or reimbursement for any amount or charge above your original purchase price.
Returns should be mailed to the following address:
